Your privacy is not merely a legal obligation for us — it is a trust you place in us. Find out exactly what we collect, how it is used, and the rights that are fully yours.
Our Privacy Commitment
All data transmitted between your device and Starback88's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banking institutions.
You have the right to access, correct, or request deletion of your personal data at any time. Requests are processed within 14 business days at no additional charge.
Starback88 has never and will never sell your personal data to any third party for marketing or commercial purposes without your explicit consent.
This Privacy Policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysia user are fully protected.
Your data is stored on servers protected by strict access controls, multi-layered firewalls, and 24/7 security monitoring by our cybersecurity team.
Don't want to receive marketing communications? You can unsubscribe at any time through your account settings or by contacting our customer support directly.
This Privacy Policy details how Starback88 ('we', 'Platform') collect, use, store, and protect your personal data when you use our website, mobile app, and any of our digital services. This document forms part of the agreement between you and starback88, and should be read together with our Terms and Conditions. By registering or using our services, you agree to the practices described in this Privacy Policy.
Starback88 is an online gaming platform committed to protecting the privacy of every user who trusts us with their personal information. This policy applies to all data we collect through the following channels:
We understand that for most users, the decision to share personal information with any online platform is not one taken lightly. That is why we strive to be fully transparent about what we do with your data, and why.
When you register and use the starback88 platform, we collect the following information:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, IC / passport number | Mandatory (KYC) |
| Contact | Phone number, email address | Mandatory |
| Address | Residential address, postcode, state | Mandatory (KYC) |
| Financial | Bank account number, e-wallet details | Mandatory (transaction) |
| Document | MyKad copy, passport, utility bill | Mandatory (verification) |
When you browse or use the starback88 platform, our system automatically records certain technical data to ensure platform performance and security. This includes your IP address, device and browser type, operating system, access date and time, pages visited, and game usage data such as game type and session duration.
This technical data is not used to personally identify you except in cases of security investigations or compliance with valid legal requirements.
Starback88 uses your personal data solely for legitimate and necessary purposes, namely:
We will not use your data for any purpose not stated in this policy without obtaining your consent first.
Starback88 takes this commitment seriously: we do not sell your personal data to any party for marketing purposes. However, there are limited situations where we need to share data with certain parties:
We work with trusted third-party service providers to operate our platform — including payment processors, identity verification (KYC) providers, and analytics services. All providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.
Where required by law, starback88 will disclose the necessary data to the relevant authorities such as the police, courts, or financial regulators. We will only do so when legally obligated and will notify the user concerned where permitted by law.
We have never shared and will never share your personal data with marketing companies, data brokers, or any other commercial entity without your explicit consent.
The security of your data is starback88's top priority. We implement multiple layers of technical and operational protection to ensure your data remains safeguarded at all times:
While we make every effort to protect your data, no system can be guaranteed 100% secure. Should any security incident involving your data occur, we will notify you within 72 hours of the incident becoming known, in line with industry best practices.
Starback88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect platform functionality.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If you find that the personal data we hold about you is inaccurate or outdated, you have the right to request a correction through your account panel or via our support team.
You may request deletion of your personal data, subject to legal retention requirements such as financial records that must be kept for 7 years.
You may withdraw your marketing consent at any time through your account settings without affecting the core services you receive.
In certain circumstances, you have the right to object to the processing of your personal data, particularly for direct marketing purposes.
To submit any request relating to your rights, contact our data protection team at [email protected] stating the type of request and your account information.
Starback88 only retains your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by law. Our general data retention principles are as follows:
Once the relevant retention period has ended, your data will be securely deleted or anonymised using methods that ensure it cannot be re-identified.
In the course of platform operations, your personal data may be processed on servers located outside Malaysia. Where cross-border data transfer is required, starback88 ensures protection equivalent to Malaysia's PDPA is upheld through:
We do not transfer your personal data to countries that lack adequate data protection without first ensuring that appropriate safeguard mechanisms are in place.
Starback88 is an exclusive platform for adults aged 18 years and above. We do not knowingly collect or process personal data from minors. Our registration process includes age verification through KYC to ensure all users meet the required age limit.
If we discover that personal data of anyone under 18 has been collected unintentionally, we will immediately take steps to delete that data and close the account in question. If you believe a minor has registered an account on our platform, please notify our support team right away.
Starback88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. The "Updated" date shown at the top of this page indicates the date of the last revision.
For significant changes to how we use your personal data, we will provide clear notice via email or in-platform notification at least 14 days before the changes take effect. Your continued use of the platform after the notice period is considered acceptance of those changes.
We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or wish to submit a request regarding your personal data, we are here to help. Our data protection team can be reached via:
We are committed to responding to all privacy-related inquiries within 3 business days. For formal requests under the PDPA (such as data access or deletion), the response period is 14 business days.
Starback88 protects your privacy to the highest standard so you can focus on the best gaming experience. Join over 500,000 Malaysian players who trust us.